org.views.ticket

Functions

view_ticket(→ onegov.core.types.RenderData)
delete_ticket(...)	Deleting a ticket means getting rid of all the data associated with it
manual_payment_button(→ onegov.core.elements.Link)
online_payment_button(→ onegov.core.elements.Link | None)
send_email_if_enabled(→ bool)
last_internal_message(→ onegov.chat.Message | None)
send_chat_message_email_if_enabled(, attachments)
send_new_note_notification(→ None)	Sends an E-mail notification to all resource recipients that have been
handle_new_note(...)
view_ticket_note(→ webob.Response)
assert_can_modify_note(→ None)
delete_ticket_note(→ None)
handle_edit_note(...)
accept_ticket(→ webob.Response)
close_ticket(→ webob.Response)
reopen_ticket(→ webob.Response)
mute_ticket(→ webob.Response)
unmute_ticket(→ webob.Response)
archive_ticket(→ webob.Response)
unarchive_ticket(→ webob.Response)
assign_ticket(...)
change_email(→ onegov.core.types.JSON_ro)
change_tag(→ onegov.core.types.RenderData | webob.Response)
message_to_submitter(...)
create_attachment_from_uploaded(...)
view_ticket_pdf(→ morepath.Response)	View the generated PDF.
view_related_tickets_pdf(→ morepath.Response)
view_ticket_files(→ webob.Response)	Download the files associated with the ticket as zip.
view_ticket_invoice(→ onegov.core.types.RenderData)
add_invoice_item(...)
remove_invoice_item(→ None)
view_ticket_status(...)
view_send_to_gever(→ webob.Response)
get_filters(...)
get_groups(...)
get_handlers(...)
get_owners(...)
get_submitters(...)
groups_by_handler_code(→ dict[str, list[str]])
view_tickets(→ onegov.core.types.RenderData)
view_archived_tickets(→ onegov.core.types.RenderData)
view_delete_all_archived_tickets(→ None)
delete_tickets_and_related_data(...)
delete_messages_from_ticket(→ None)
view_pending_tickets(→ onegov.core.types.RenderData)
view_my_tickets(→ onegov.core.types.RenderData)
view_reservations_pdf(→ morepath.Response)

Module Contents

org.views.ticket.view_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.TicketLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.delete_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.form.Form, layout: onegov.org.layout.TicketLayout | None = None) → onegov.core.types.RenderData | webob.Response

Deleting a ticket means getting rid of all the data associated with it

org.views.ticket.manual_payment_button(payment: onegov.pay.Payment, layout: onegov.org.layout.Layout, css_class: str = 'small secondary') → onegov.core.elements.Link

org.views.ticket.online_payment_button(payment: onegov.pay.Payment, layout: onegov.org.layout.Layout, css_class: str = 'small secondary') → onegov.core.elements.Link | None

org.views.ticket.send_email_if_enabled(ticket: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, template: str, subject: str) → bool

org.views.ticket.last_internal_message(session: sqlalchemy.orm.Session, ticket_number: str) → onegov.chat.Message | None

org.views.ticket.send_chat_message_email_if_enabled(ticket: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, message: onegov.org.models.TicketChatMessage, origin: str, bcc: onegov.core.types.SequenceOrScalar[email.headerregistry.Address | str] = (), attachments: collections.abc.Iterable[onegov.core.mail.Attachment | _typeshed.StrPath] = ()) → None

org.views.ticket.send_new_note_notification(request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketNoteForm, note: onegov.org.models.TicketNote, template: str) → None

Sends an E-mail notification to all resource recipients that have been configured to receive notifications for new (ticket) notes.

org.views.ticket.handle_new_note(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketNoteForm, layout: onegov.org.layout.TicketNoteLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.view_ticket_note(self: onegov.org.models.TicketNote, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.assert_can_modify_note(self: onegov.org.models.TicketNote, request: onegov.org.request.OrgRequest) → None

org.views.ticket.delete_ticket_note(self: onegov.org.models.TicketNote, request: onegov.org.request.OrgRequest) → None

org.views.ticket.handle_edit_note(self: onegov.org.models.TicketNote, request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketNoteForm, layout: onegov.org.layout.TicketNoteLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.accept_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.close_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.reopen_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.mute_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.unmute_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.archive_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.unarchive_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.assign_ticket(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketAssignmentForm, layout: onegov.org.layout.TicketLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.change_email(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → onegov.core.types.JSON_ro

org.views.ticket.change_tag(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketChangeTagForm, layout: onegov.org.layout.TicketLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.message_to_submitter(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.ExtendedInternalTicketChatMessageForm, layout: onegov.org.layout.TicketChatMessageLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.create_attachment_from_uploaded(fe: onegov.form.fields.UploadFileWithORMSupport, request: onegov.org.request.OrgRequest) → tuple[onegov.core.mail.Attachment, Ellipsis]

org.views.ticket.view_ticket_pdf(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → morepath.Response

View the generated PDF.

org.views.ticket.view_related_tickets_pdf(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → morepath.Response

org.views.ticket.view_ticket_files(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

Download the files associated with the ticket as zip.

org.views.ticket.view_ticket_invoice(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.TicketInvoiceLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.add_invoice_item(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.ManualInvoiceItemForm, layout: onegov.org.layout.TicketInvoiceLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.remove_invoice_item(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.TicketInvoiceLayout | None = None) → None

org.views.ticket.view_ticket_status(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest, form: onegov.org.forms.TicketChatMessageForm, layout: onegov.org.layout.TicketChatMessageLayout | None = None) → onegov.core.types.RenderData | webob.Response

org.views.ticket.view_send_to_gever(self: onegov.ticket.Ticket, request: onegov.org.request.OrgRequest) → webob.Response

org.views.ticket.get_filters(self: onegov.ticket.TicketCollection, request: onegov.org.request.OrgRequest) → collections.abc.Iterator[onegov.core.elements.Link]

org.views.ticket.get_groups(self: onegov.ticket.TicketCollection | onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest, groups: collections.abc.Mapping[str, collections.abc.Iterable[str]], handler: str) → collections.abc.Iterator[onegov.core.elements.Link]

org.views.ticket.get_handlers(self: onegov.ticket.TicketCollection | onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest, groups: collections.abc.Mapping[str, collections.abc.Iterable[str]]) → collections.abc.Iterator[onegov.core.elements.Link]

org.views.ticket.get_owners(self: onegov.ticket.TicketCollection | onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest) → collections.abc.Iterator[onegov.core.elements.Link]

org.views.ticket.get_submitters(self: onegov.ticket.TicketCollection | onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest) → collections.abc.Iterator[onegov.core.elements.Link]

org.views.ticket.groups_by_handler_code(self: onegov.ticket.TicketCollection | onegov.ticket.collection.ArchivedTicketCollection) → dict[str, list[str]]

org.views.ticket.view_tickets(self: onegov.ticket.TicketCollection, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.TicketsLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.view_archived_tickets(self: onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.ArchivedTicketsLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.view_delete_all_archived_tickets(self: onegov.ticket.collection.ArchivedTicketCollection, request: onegov.org.request.OrgRequest) → None

org.views.ticket.delete_tickets_and_related_data(request: onegov.core.request.CoreRequest, tickets: sqlalchemy.orm.Query[onegov.ticket.Ticket]) → tuple[list[onegov.ticket.Ticket], list[onegov.ticket.Ticket]]

org.views.ticket.delete_messages_from_ticket(request: onegov.core.request.CoreRequest, number: str) → None

org.views.ticket.view_pending_tickets(self: onegov.org.models.resource.FindYourSpotCollection, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.FindYourSpotLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.view_my_tickets(self: onegov.ticket.TicketCollection, request: onegov.org.request.OrgRequest, layout: onegov.org.layout.DefaultLayout | None = None) → onegov.core.types.RenderData

org.views.ticket.view_reservations_pdf(self: onegov.org.models.ticket.ReservationTicket, request: onegov.org.request.OrgRequest) → morepath.Response